How to Install

WaterLoo can fit different types of loo systems.
After establishing which loo system you have, click on the relevant “how to install” video below for step-by-step instructions.

Lever Arm: Left or Right hand

Top flush Loo System with push rod

Top flush Loo system with cable

Trouble shooting

•  Looking for parts

Seal ring(s) can get stuck inside the valve during shipping, so please look inside your valve body to locate these parts.

•  Valve not opening

Make sure your valve is not touching any part of your cistern sidewalls or any other working part that might obstruct the workings of your WaterLoo valve.

•  Extension rod bending

This might happen for two reasons:

—  Your extension rod is not attached in a straight line. Please re-adjust

—  Your cistern outflow valve actuator is causing unusual resistance. In this case you need to add a form of support. A piece of irrigation pipe that support the extension rod will work well.

•  Only one extension rod

WaterLoo do supply only one extension rod for your primary flush. Let us know if you need an additional extension rod.

•  My extension rod is to short

In some cases, users will have to remove a rubber endcap from their existing push rod before they apply the new WaterLoo extension rod. Now the extended rod is shortened by the thickness of the rubber. To correct this, you need to glue the rubber cap back onto the end of the WaterLoo extension rod.

•  My ball valve’s ball is in the way

Firstly, turn off the main water supply to your toilet. Then carefully unscrew (anti clock wise action) only the ball from the main inlet valve stem. Now position your WaterLoo valve into the container corresponding with the new opening area.

•  Seal leaking

It is important to get the seal well located into the container and also onto the valve stem.

For a best performing seal, apply silicone onto the seal to assist with inserting into container and also onto the valve part before inserting into the seal.

Ensure that the valve is positioned in a 90 degree angle to the unit, once inserted.

Minimum cistern size

Product Diagram

Waterloo product diagram